Last Updated: 1 January 2025
Data Protection · Your Privacy

Takabed Privacy Policy

Takabed takes your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. No jargon, no small print surprises — just a straight explanation of how takabed handles your data.

Privacy at a Glance

How Takabed Protects Your Data

Six principles that shape how takabed collects, stores, and uses your personal information every single day.

Encrypted Storage

All personal data stored by takabed is encrypted at rest using industry-standard AES-256 encryption. Your account credentials, payment details, and identity documents are never stored in plain text — ever.

No Data Selling

Takabed does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account, process transactions, and comply with legal obligations.

You Control Your Data

Takabed gives you the right to access, correct, and delete your personal data. You can request a full copy of the data takabed holds about you at any time by contacting [email protected].

Secure Transmission

All data transmitted between your device and takabed's servers is protected by TLS 1.3 encryption. This applies to every page, every login, and every transaction on the takabed platform.

Clear Retention Limits

Takabed only keeps your data for as long as it is needed. Account data is retained for the duration of your account plus a legally required period after closure. Data that is no longer needed is securely deleted.

Breach Notification

In the unlikely event of a data breach that affects your personal information, takabed will notify you promptly and take immediate steps to contain the incident and prevent further exposure.

Plain language commitment: Takabed has written this privacy policy to be as clear and readable as possible. If anything is unclear, please contact us at [email protected] and we will explain it directly.

01 Who We Are

Takabed is an online gaming and sports betting platform operated for players in Bangladesh. The takabed platform is accessible at takabed.app and through the takabed mobile app. For the purposes of this privacy policy, takabed is the data controller — meaning takabed is the entity responsible for deciding how and why your personal data is processed.

If you have any questions about how takabed handles your personal data, or if you want to exercise any of your data rights, you can contact the takabed data team at [email protected]. Takabed aims to respond to all data-related queries within 5 business days.

02 Data We Collect

Takabed collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party service providers such as payment processors and identity verification services.

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, account settings
Financial Data bKash / Nagad / Rocket account number, transaction history Deposit and withdrawal processing
Usage Data Games played, stakes placed, session duration, login times Automatically via platform activity logs
Device Data IP address, browser type, operating system, device ID Automatically via cookies and server logs
Communications Data Support chat transcripts, emails sent to takabed Customer support interactions

Takabed does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is strictly necessary for responsible gaming purposes — for example, if you voluntarily disclose a gambling-related health concern when requesting self-exclusion.

03 How We Use Your Data

Takabed uses your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. The main purposes for which takabed processes your personal data are:

  • Account management: Creating and maintaining your takabed account, verifying your identity, and managing your account settings and preferences.
  • Transaction processing: Processing deposits, withdrawals, and bonus payments accurately and securely via your chosen mobile wallet.
  • Platform operation: Delivering games, recording results, calculating winnings, and maintaining the integrity of the takabed platform.
  • Legal compliance: Meeting anti-money laundering (AML), know-your-customer (KYC), and other regulatory obligations applicable to takabed's operations.
  • Responsible gaming: Monitoring gaming patterns to identify signs of problem gambling and applying any responsible gaming tools you have requested.
  • Fraud prevention: Detecting and preventing fraudulent activity, account takeovers, and abuse of the takabed platform or its bonus system.
  • Customer support: Responding to your queries, resolving disputes, and improving the quality of takabed's support service.
  • Platform improvement: Analysing aggregated usage data to understand how players use takabed and to improve the platform's features and performance.
  • Marketing communications: Sending you information about takabed promotions and offers, but only where you have opted in to receive such communications. You can opt out at any time.

04 Legal Basis for Processing

Takabed processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contract performance: Processing necessary to operate your takabed account and deliver the services you have signed up for, including processing deposits and paying out winnings.
  • Legal obligation: Processing required to comply with applicable laws, including AML regulations and KYC requirements.
  • Legitimate interests: Processing for fraud prevention, platform security, and improving takabed's services, where these interests are not overridden by your privacy rights.
  • Consent: Processing for marketing communications, where you have given explicit consent. You may withdraw consent at any time by contacting [email protected] or using the unsubscribe link in any marketing email.

05 Sharing Your Data

Takabed does not sell your personal data. Takabed shares your data only with trusted third parties where it is strictly necessary to operate the platform or comply with legal obligations. The categories of third parties with whom takabed may share your data are:

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
  • Identity verification providers: Third-party KYC services that verify your identity documents. Data shared is limited to what is required for the verification check.
  • Game providers: Where takabed uses third-party game software, limited technical data (such as a session token) may be shared with the game provider to deliver the game. No personally identifiable information is shared beyond what is technically required.
  • Regulatory and law enforcement authorities: Takabed will disclose personal data to competent authorities where required by law, including in response to valid legal requests related to fraud, money laundering, or other criminal investigations.
  • IT and security service providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on takabed's behalf under strict data processing agreements.

Our commitment: Every third party that processes data on takabed's behalf is bound by a data processing agreement that prohibits them from using your data for any purpose other than the one for which it was shared.

06 Cookies and Tracking

Takabed uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit takabed.app.

Cookie Type Purpose Can Be Disabled?
Essential Keep you logged in, maintain session security, process transactions No — required for the platform to function
Functional Remember your language, display preferences, and game settings Yes — via cookie settings
Analytics Understand which features are used most and how to improve the platform Yes — via cookie settings
Security Detect suspicious login attempts and prevent account takeovers No — required for account security

You can manage your cookie preferences through your browser settings. Note that disabling essential or security cookies will affect your ability to use the takabed platform. Takabed does not use third-party advertising cookies or share cookie data with advertising networks.

07 Data Retention

Takabed retains your personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

  • Active account data: Retained for the full duration of your takabed account.
  • Closed account data: Retained for a minimum of 5 years after account closure to comply with AML and financial record-keeping obligations.
  • Transaction records: Retained for 7 years in line with standard financial record-keeping requirements.
  • Support communications: Retained for 2 years after the last interaction, then securely deleted.
  • Marketing consent records: Retained until you withdraw consent, plus 1 year thereafter as evidence of the consent.

When data is no longer required, takabed deletes it securely using methods that prevent recovery. Anonymised, aggregated data (which cannot be linked back to any individual) may be retained indefinitely for statistical and platform improvement purposes.

08 Your Rights

Takabed respects your rights over your personal data. You can exercise any of the following rights by contacting [email protected]. Takabed will respond within 5 business days and will action valid requests within 30 days.

Right of Access

Request a copy of all personal data takabed holds about you.

Right to Rectification

Ask takabed to correct any inaccurate or incomplete data.

Right to Erasure

Request deletion of your data where there is no legal reason to keep it.

Right to Restriction

Ask takabed to pause processing of your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

Please note: Some rights are subject to legal limitations. For example, takabed cannot delete transaction records that are required to be retained under AML regulations, even if you request erasure. Takabed will always explain the reason if a request cannot be fulfilled in full.

09 Children's Privacy

The takabed platform is strictly for adults aged 18 and over. Takabed does not knowingly collect personal data from anyone under the age of 18. If takabed discovers that a minor has registered an account, the account will be closed immediately, all data will be deleted (except where retention is required by law), and any deposits will be returned.

If you believe a minor has accessed takabed, please contact [email protected] immediately so the matter can be investigated and resolved promptly.

10 Security Measures

Takabed implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or destruction. These measures include:

  • TLS 1.3 encryption for all data in transit between your device and takabed's servers.
  • AES-256 encryption for all personal data stored in takabed's databases.
  • Multi-factor authentication options for player accounts.
  • Regular security audits and penetration testing of the takabed platform.
  • Strict access controls ensuring that only authorised takabed staff can access personal data, and only to the extent necessary for their role.
  • Automated monitoring systems that detect and alert on suspicious access patterns in real time.
  • Secure data deletion procedures for data that has reached the end of its retention period.

While takabed takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your takabed account and never share your login credentials with anyone.

11 Changes to This Policy

Takabed may update this privacy policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When material changes are made, takabed will notify registered players via email or an in-platform notification before the changes take effect.

The "Last Updated" date at the top of this page reflects when the policy was most recently revised. We encourage you to review this page periodically. Your continued use of takabed after any update constitutes acceptance of the revised privacy policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this privacy policy or the way takabed handles your personal data, please get in touch:

  • Email: [email protected]
  • Live chat: Available 24/7 from within your takabed account dashboard.
  • Response time: Takabed aims to respond to all privacy-related queries within 5 business days.

For information about your rights under takabed's Terms and Conditions, or for responsible gaming support, visit the Responsible Gaming page or the FAQ.

Your Data Is Safe With Us

Play With Confidence on Takabed

Now you know exactly how takabed protects your personal information. Register today, deposit via bKash or Nagad in seconds, and enjoy a platform that takes both your gaming experience and your privacy seriously.

18+ only. Please play responsibly. Responsible Gaming